Frequently asked questions

A platform connecting brands with independent product testers. You try a product or service and provide honest feedback.

No. Signing up and participating are free.

Depends on the campaign: order it yourself with a coupon, the brand ships it to you, or no product is needed (e.g. review only).

No. Only honest reviews based on real experience are required.

If the campaign is paid, once your task is approved the reward is credited to your balance. From there you can request a payout via your chosen method.

Trialoo acts as an intermediary. Rewards are your income, which you declare and handle yourself under your local law. Consult an accountant or tax authority if unsure.

Your rating appears after 5 completed tasks: 🌱 Newbie → 🔍 Explorer → ⭐ Experienced → 🏆 Expert. Higher level = more campaigns.

In your profile you can verify email, phone, identity and add your address. The more verified, the more and better-paid tasks.

Free to start. Optionally add a budget so testers receive an extra cash reward.

Choose: coupons from your store, you ship yourself (you'll see addresses and mark shipments), or no product.

Reviews, star ratings, photos/proof and public reviews (Facebook, Instagram, Google and more).

Yes — based on real tester experience. Positive reviews are never required.

Trialoo is an intermediary between the brand and the tester. Rewards accrue in the tester's balance and are paid out per their details, less a platform fee (if applicable).

Each tester declares and handles their own income under local law. Trialoo may provide annual summaries. Consult an accountant for your situation.